Refund Policy

Curepaaplus.com
(A Multi Level Marketing Pvt. Ltd. Company)

1. Introduction

At Curepaaplus.com, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds, returns, and cancellations are processed.

2. Eligibility for Refund

A customer may request a refund if:

• The product received is damaged, defective, or incorrect.

• The product is returned within 7 days (or your chosen time period) from the date of delivery.

• The product is unused, unopened, and in its original packaging.

• Valid proof of purchase (invoice/order ID) is provided.

Digital products or services, once activated or delivered, may not be eligible for refund unless stated otherwise.

3. Non-Refundable Items

Refunds will not be provided in the following cases:

• Products damaged due to misuse or mishandling by the customer.

• Opened or used products (unless defective).

• Requests made after the specified return period.

• Registration fees, joining fees, or administrative charges (if applicable).

4. Refund Process

1. Customer must email the refund request to support@curepaaplus.com with order details.

2. The company will verify the request within 3–7 working days.

3. If approved, the refund will be processed to the original payment method.

Customers may be required to return the product before the refund is issued.

5. Refund Timeline

• Refund approval: Within 3–7 working days

• Refund processing: 7–14 working days after approval

• Bank processing time may vary depending on the payment provider.

6. Shipping Charges

• Shipping charges are non-refundable unless the return is due to company error.

• Return shipping cost may be borne by the customer unless the product is defective or incorrect.

7. Cancellation Policy

• Orders can be canceled before shipment.

• Once shipped, cancellation may not be possible and the customer must follow the return process.

8. Commission Adjustment (For Distributors)

If a product is refunded or returned, any related commission paid to distributors will be adjusted or deducted from future payouts.

9. Policy Updates

Curepaaplus.com reserves the right to modify this Refund Policy at any time. Updated policies will be published on the official website.

10. Contact Us

For refund-related queries, contact:
Email: support@curepaaplus.com
Website: www.curepaaplus.com